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Design Thinking
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Day 1 : The Basics3 Sessions|1 To Do
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Day 2 : A Good Design3 Sessions|1 To Do
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Day 3 : The Design Thinking Process2 Sessions|1 To Do
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Day 4 : Step 1 - Empathy3 Sessions|3 To Dos
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Day 5 : Step 2 - Define2 Sessions|1 To Do
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Day 6 : Step 3 - Ideate2 Sessions|1 To Do
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Day 7 : Step 4 - Prototype2 Sessions
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Day 8 : Step 5 - Testing2 Sessions|1 To Do
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Day 9 : Refine2 Sessions|1 To Do
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Day 10 : Your Second Project3 Sessions|1 To Do
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Day 11 : Mid-course assimilation & feed back
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Day 12 : More about customer's mind2 Sessions|2 To Dos
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Day 13 : Synthesize3 Sessions|1 To Do
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Day 14 : Analyse and Draft3 Sessions|2 To Dos
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Day 15 : Ideation2 Sessions|1 To Do
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Day 16 : Taking your ideas further...2 Sessions|2 To Dos
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Day 17 : The Prototyping3 Sessions|1 To Do
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Day 18 : High Fidelity Prototypes2 Sessions
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Day 19 : Final Testing with Potential Users2 Sessions|2 To Dos
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Day 20 : Final Testing Observations2 Sessions|1 To Do
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Day 21 : It is not the end, but a beginning1 Session|1 To Do
Lesson 4,
Session 1
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Session 1: Step1, Empathize
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The very first step in Design Thinking is to learn how to empathise with your customers.
What is empathy in Design Thinking?
Empathy is our ability to see the world through the user’s eyes, to see what they see, feel what they feel, and experience things as they do. Of course, none of us can fully experience things the way someone else does, but we can attempt to get as close as possible, and we do this by putting aside our own preconceived ideas and choosing to understand the ideas, thoughts, and needs of others instead. In the following session we will actually begin interacting with the customer.