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Design Thinking

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  1. Day 1 : The Basics
    3 Sessions
    |
    1 To Do
  2. Day 2 : A Good Design
    3 Sessions
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    1 To Do
  3. Day 3 : The Design Thinking Process
    2 Sessions
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    1 To Do
  4. Day 4 : Step 1 - Empathy
    3 Sessions
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    3 To Dos
  5. Day 5 : Step 2 - Define
    2 Sessions
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    1 To Do
  6. Day 6 : Step 3 - Ideate
    2 Sessions
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    1 To Do
  7. Day 7 : Step 4 - Prototype
    2 Sessions
  8. Day 8 : Step 5 - Testing
    2 Sessions
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    1 To Do
  9. Day 9 : Refine
    2 Sessions
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    1 To Do
  10. Day 10 : Your Second Project
    3 Sessions
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    1 To Do
  11. Day 11 : Mid-course assimilation & feed back
  12. Day 12 : More about customer's mind
    2 Sessions
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    2 To Dos
  13. Day 13 : Synthesize
    3 Sessions
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    1 To Do
  14. Day 14 : Analyse and Draft
    3 Sessions
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    2 To Dos
  15. Day 15 : Ideation
    2 Sessions
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    1 To Do
  16. Day 16 : Taking your ideas further...
    2 Sessions
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    2 To Dos
  17. Day 17 : The Prototyping
    3 Sessions
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    1 To Do
  18. Day 18 : High Fidelity Prototypes
    2 Sessions
  19. Day 19 : Final Testing with Potential Users
    2 Sessions
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    2 To Dos
  20. Day 20 : Final Testing Observations
    2 Sessions
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    1 To Do
  21. Day 21 : It is not the end, but a beginning
    1 Session
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    1 To Do
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The very first step in Design Thinking is to learn how to empathise with your customers.

What is empathy in Design Thinking?

Empathy is our ability to see the world through the user’s eyes, to see what they see, feel what they feel, and experience things as they do. Of course, none of us can fully experience things the way someone else does, but we can attempt to get as close as possible, and we do this by putting aside our own preconceived ideas and choosing to understand the ideas, thoughts, and needs of others instead. In the following session we will actually begin interacting with the customer.